Next time your software, hardware, or uninvited malware kicks up an unpredictable glitch, make our IT staff your first call. Your tech solution is only a few minutes, lines of code, or reboot protocols away. Which means we’ll come to the rescue of your crashing computer — currently the ONLY place you saved the quarterly reports — just in time for your presentation to the board.
Cougar Mountain Software is proud to offer best-in-class technical support, and to continue our tradition of indefatigable customer service to those needing help with their software and/or its installation.
Key Benefits of Cougar Mountain Software IT Services
- Setup, install software, and configure and troubleshoot your printer.
- Set up IP addresses, configure machines, troubleshoot slow/sluggish networks, and router maintenance/configuration.
- Install new or manage existing antivirus software, scan and remove potential threats, and perform malware/spyware scan.
- Set up shared drives and folders with restricted access to certain users.
- Offer insight on cloud based backup software and help with initial setup, data transfer, and active monitoring of Cougar iVault.
- Tune PCs, perform disk cleanup and defragmenting. remove old or outdated programs, install windows updates, and assist with password resets/generating secure passwords.
- Install new software, and help with software patches and software upgrades.
- Not sure what the problem is? We can figure it out for you.