(800) 388-3038
  • Home
  • Pre-installation Checklist

Pre-installation Checklist

Denali Accounting Software Pre-Installation Checklist

Please complete all applicable items on this list before your installation appointment. If you have any questions or need assistance, please call Customer Support at (800) 390-7053.

System Requirements for Denali

  • Verify all computers have one of the following compatible Microsoft® operating systems: Windows® 7, Windows® 10, Windows® 8.1, Windows® Server 2008 R2, Windows® 8, Windows® Server 2008, Windows® Server 2012, Windows® Server 2012 R2, or Windows® Server 2016
  • Verify all computers are either 32-bit or 64-bit operating systems
  • Verify that the RAM on your computer(s) and server (networks only) is a minimum of 4 GB (clients) and 8 GB (server)
  • Verify that the computer for the Denali server has a minimum of 60 GB hard drive space free.
  • See Denali System Recommendations for details about the configuration you will use.

Computer and Server Preparation for Denali

  • Install all high-priority Windows® updates on all computers and/or server
  • Install Microsoft® .NET 3.5 SP1 and/or .NET 4.0 Framework on all computers (4.6.1 Framework for Windows® 10)
  • Download the Denali update or full version ISO file from the Software Installations page
  • Scan (disk cleanup) and defragment the hard drive on all computers
  • Verify that all client machines are connected to the server (network installations only)
  • Make sure all users have full sharing and security rights (refer to Microsoft® documentation for assistance)
  • Set anti-virus exclusions for the following files (these are the default file locations):
    • (64-bit) C:\Programs Files (x86)\Cougar Mountain Software
    • (32-bit) C:\Program Files\Cougar Mountain Software
    • (64-bit) C:\Program Files (x86)\Aatrix
    • (32-bit) C:\Program Files\Aatrix

Upgrade Installations for Denali

  • Gather the passwords for the companies set up in your database
  • Back up all company data via the Back Up feature in Controller (see the user guide or online help for assistance)
  • Verify that all users are out of Denali and all modules are closed

Final Installation Preparation for Denali

  • Locate your installation DVD or ISO image and serial numbers (user keys), including add-on serial numbers
  • Make sure the printer(s) and POS hardware are connected to applicable computers and properly functioning
  • If possible, make sure all computers have high-speed internet access
Cougar Mountain Software develops leading on-premises accounting solutions. Our hallmark software, DENALI, is specifically designed to scale to clients’ needs while maintaining an unbreakable audit trail. Learn more at www.CougarMtn.com
Use Screen Connect to meet online with our technical support personnel.
Give us your feedback!