Cougar Mountain Customer Service Center

Welcome to the Customer Service Center!

Here’s where our valued Cougar Mountain customers find information that will help you effectively and efficiently manage your cash flow.

LATEST CMS NEWS

Denali Version 2.7 is available! This release now completes the core accounting solution from Denali.
Cougar Mountain Tax Forms! IRS approved and guaranteed to work with Cougar Mountain Software. Call or order online today!
File your state and federal taxes online - save time and money using the Aatrix eFile Service.
Need help installing the software? We offer professional installation services.
Now integrate your online website sales with your Cougar Mountain Software - CMS Total eCom. Find out about other add-on products that make you and your Cougar Mountain Software more efficient.
CMS Professional 2009 is now released - read more about the new features in this latest version.
CMS Training Roadshows are held round the country - here is the upcoming schedule:
- Denver, CO - August 17-20, 2009
- Charlotte, NC - September 14-17, 2009
- Boise, ID - FUND Training - September 21-25
- Houston, TX - October 5-8
- San Diego, CA - October 19-22
- Or view all Roadshow Training dates - or request Road Show information.
Do you know someone interested in learning more about Cougar Mountain Software? Refer them to us!
Read some of the latest information about CMS on the Cougar Mountain Blog. It includes tips, tricks, helpful articles and more!

Stay informed - sign up for Newsletter!

We hope you will find the CSC useful. We welcome any comments or suggestions you may have. Select the “Contact Us” tab in the menu above to send us a message.

IMPORTANT MESSAGE

Please install the latest Microsoft Updates before running the CMS patches or CMS Service Packs. Customer will need to choose the ‘Custom’ option for the MS updates to get the critical and optional updates.

What's New

New Articles

Welcome to Cougar Mountain Software Documentation
Introduction to Prior Releases
Denali Smart Patch - Important note
Version 10.3 Smart Patches
Version 11.1 Smart Patches

Documentation

Payroll Tax Update Guide Part 2
Payroll Tax Update Guide Part 1
Purchase Order User's Guide (9.2 MB)
CMS Total eCom User's Guide (1.6MB)
Technical Reference Guide Vol. 2 (3MB)

New Downloads

CMS Professional 2009 SP1 OE Correction File 5
Denali 2.7 Smart Patch (SP 3)
Denali 2.7 Smart Patch 2 (SP3) correction list
CMS Professional 2009 SP1 AP Correction File
CMS Professional 2009 Installation Instructions

Articles / Links
Accounting Subjects(7) Announcements(2) Product Information(1) Technology Articles(1) Whitepapers(2)

Documents
CMS Professional Denali Version 2(12) Other Documentation(6)

Downloads
Aatrix Tax Forms(1) Full Version Payroll Tax Updates(4) PDF-Explode Correction File(1) Service Packs Smart Patches

e-Learning
Premium(12) Standard(11)

FAQ Topics
Announcements

Links
Accounting Links(5) Cougar Mountain Links(3) General Business(14) Hardware and Peripherals(9)

News / Announcements
Press Releases(4)

e-Learning

Version 12 Feature Overview

This 21 minute tutorial takes you through an overview of the features added in version 12. View

Site of the Day

POS Software Information

A website dedicated to POS Software information. Buyer guides, checklists, resources, directories, organizations, and much more.

Documentation

New Features Guide (2.5MB)

Refer to this guide to find out about the new features available with CMS Professional 2009.

e-Learning

CRM Bridge Overview

This short presentation takes you through an overview of the CRM Bridge addon. View

PDF eXPLODE Overview

This short presentation takes you through an overview of the PDF-eXPLODE addon. View